Analytics und Reporting

Awards

Hot Vendor 2010 2010 "Hot Vendor" Award
Ventana Research – Value Index for Agent Performance Management
Service Leader Award 2010 2010 Service Leader Award
CRM Magazine
2010 CRM Excellence Award 2010 CRM Excellence Award
Envision Centricity
Technology Marketing Corporation (TMC)
2009 IP Contact Center Technology Pioneer
Envision Centricity
Technology Marketing Corporation (TMC)
2009 CRM Excellence Award
Envision Centricity
Technology Marketing Corporation (TMC)
2008 Product of the Year
Envision Centricity
INTERNET TELEPHONY
2008 Product of the Year
Envision Centricity
Customer Inter@ction Solutions
2007 Product of the Year
Envision Analytics
INTERNET TELEPHONY
2007 Product of the Year
Envision Analytics
Customer Inter@ction Solutions
2007 Member's Choice Award First Class Customer Service In Americas: Recording/Quality Monitoring
ContactCenterWorld.com
Envision Identity Protection Solution
2007 American Business Awards Finalist
Envision Performance Suite & Envision Identity Protection Solution
Communications Solutions
Envision Identity Protection Solution
2007 Product of the Year Award Call Center
Envision Identity Protection Solution
Customer Inter@ction Solutions
Technology Standard of Excellence Award
Web Marketing Association's Web Award 2006
2005 Global Excellence in Technology of the Year Award
Frost & Sullivan
Envision™ Performance Suite
Business Product of the Year
WSA
Envision™ Performance Suite
Best Performance Management Solution in the Americas
ContactCenterWorld.com
Envision™ Performance Suite with Envision™ Business Intelligence
2005 Product of the Year Award
Call Center
Envision™ Performance Suite with Envision™ Business Intelligence
2004 Product of the Year Award
Customer Inter@ction Solutions
Envision™ Performance Suite with the Envision™ Business Intelligence Portal
Best Product of Call Centre Expo 2004
European Call Centre of the Year Awards
Envision™ Business Intelligence Portal Business Applications with Envision™ Business Intelligence
Best of ACCE 2004
Call Center Magazine
Contact Center Performance Management
2004 Users Choice Awards
CRMAdvocate
Best Recording/Monitoring Solution
in the U.S.
2003 ContactCenterWorld Members' Choice Awards
Product Of The Year 2002
Customer Inter@ction Solutions Magazine
#107 on the 2002 Inc 500 list
Inc Magazine
Deloitte & Touche
Technology Fast 500
North America
Deloitte & Touche
Technology Fast 50
Washington State
Innovation Award – 2002
TMC Labs
Innovator 2002 Award
iAnywhere Solutions, Inc.
Two Best Of Show Awards
Call Centre Canada, 2002
Customer Interface Magazine
Best Of Show
Call Center & CRM Solutions, 2002
Customer Interface Magazine
Product Of The Year 2001
Customer Inter@ction Solutions Magazine
Product Of The Year 2001
Communications Solutions Magazine
#85 on the 2001 Inc 500 List
Inc Magazine
Gold Best in Class, Monitoring
Customer Support Management/RealMarket
Best of Show
Call Center & CRM Solutions, 2001
Customer Support Management
Best of Show
Call Center & CRM Solutions, 2001
Customer Interface Magazine
Product of the Year 2000
Customer Inter@ction Solutions Magazine
Product of the Year 2000
Communications Solutions Magazine
Product of the Year 1999
Computer Telephony Magazine
Product of the Year 1998 & 1999
C@ll Center CRM Solutions
Editors' Choice 1998
Call Center Magazine
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